- Is the design permanent?
Yes, the design is laser etched into the product.
- Is the glassware dishwasher safe?
Yes, they are top rack dishwasher safe.
- How can I contact C&M Personal Gifts?
You can contact us at 951-347-6119 or email us at firstname.lastname@example.org.
- Do you accept returns?
We accept returns on any non-personalized items. Please contact us within 14 days of purchase for a return. The item has to be returned to us within 30 days for a refund. Return shipping will be buyers’ responsibility unless there is a problem with your order. Personalized products cannot be returned or exchanged. If there is an issue with your order, please contact us and we are happy to work with you to make it right. We stand behind our products 100% and want you, our customer to be satisfied with your purchase.
- What is the processing time for my order?
Processing time on average is 2-3 business days.
- How are my items shipped?
Currently, we only ship throughout the United States. We ship small packages first glass or priority mail. Larger packages will be shipped standard mail or UPS ground. You will be notified with a tracking number as soon as your purchase is shipped. Purchases over $100, will require a signature for delivery. If you need an item sooner, please message us and we'll do our best to meet the deadline.